Terms & Conditions

TERMS OF SERVICE

OVERVIEW

Throughout the site, the terms “we”, “us” and “our” refer to Knot & Tales. Knot & Tales offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”, “Terms of Service”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, vendors, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on WordPress, which provides us with the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction or have obtained parental or guardian consent.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any viruses, malware, worms, or any code of a destructive nature.

Any breach or violation of these Terms will result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements.

Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information available on this website is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify website content at any time without obligation to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service or any part thereof without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online through the website and may be available in limited quantities.

We make every effort to display product colors, patterns, textures, and images as accurately as possible. However, actual colors may vary depending on your screen settings, lighting conditions, and device display.

As our products include bedsheets, bedding, home furnishing products, and textile items, slight variations in color, texture, print placement, stitching, finishing, and dimensions may occur due to photography, screen settings, manufacturing processes, or handcrafted elements. Such variations are normal and shall not be considered defects.

We reserve the right to limit product sales by person, region, or jurisdiction and to discontinue any product at any time.

We do not guarantee that product descriptions, pricing, or other content will always be error-free.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders at our discretion.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account information, including email addresses and payment details.

For more information, please review our Return & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control.

These tools are provided “as is” and “as available” without warranties or endorsements.

Your use of optional third-party tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our website may include materials from third parties.

We are not responsible for examining or evaluating third-party content, websites, products, or services and assume no liability for them.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit comments, ideas, suggestions, proposals, or other content, you agree that we may use, edit, publish, distribute, and reproduce such content without restriction.

You are solely responsible for any comments you post and their accuracy.

We reserve the right to remove any content that we deem unlawful, offensive, defamatory, or otherwise objectionable.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, and transit times.

We reserve the right to correct such errors and to change or update information without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the website or its content:

• For any unlawful purpose
• To violate intellectual property rights
• To harass, abuse, intimidate, or discriminate against others
• To submit false or misleading information
• To upload malicious software or viruses
• To collect personal information of others without consent
• To spam, scrape, crawl, or phish
• To interfere with website security features

Violation of these prohibited uses may result in termination of access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, secure, timely, or error-free.

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

In no event shall Knot & Tales, its directors, officers, employees, affiliates, contractors, suppliers, agents, licensors, or service providers be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of the Service or any products purchased through the website.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Knot & Tales and its affiliates, officers, directors, employees, contractors, and service providers from any claim, demand, liability, or expense arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate your access to the Service at any time if we believe you have violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with any policies posted on this website, constitute the entire agreement between you and Knot & Tales regarding the use of the Service.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the registered office of Knot & Tales.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting changes on our website.

Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Email: support@knotandtales.com

Knot & Tales
India